Payment & Delivery


Soraya Veldhuizen accepts the following payment methods:

– iDeal
– Visa
– MasterCard
– PayPal
– Apple Pay
– Google Pay
– Giftcard

Shipping Costs

Standard shipping costs within the Netherlands are included in the price (package with Track & Trace code).

Registered shipping (insured up to €500) or Insured shipping (insured up to €5.500) are additional options. Costs are €9,20 and €14,90 respectively, borne by the customer.

Orders over €750 receive complimentary Insured shipping as a service. Free of charge.

For international orders, the shipping costs* are as follows (package with Track & Trace code):

– Europe: €13
– Other regions: €25,55

Webshop Turn Around Time

After placing an order in the webshop, the item is meticulously crafted by hand (made to order). The current delivery time is approximately 2-5 weeks. International orders may take longer due to shipping and customs procedures.

If you have a specific deadline in mind, please contact Soraya to ensure timely receipt of your jewelry.

Rush deliveries are possible with an additional fee and subject to availability of supplies.

All products in the webshop are shipped with PostNL. Choosing an alternative delivery service is not possible.

Custom Turn Around Time

Custom work takes time. It’s advisable to contact us well in advance to discuss your preferences and potential adjustments.

The average delivery time for custom orders is 2 to 5 weeks. Reach out in a timely manner if you desire earlier receipt of your piece. Soraya Veldhuizen (SV) is always willing to explore possibilities.

* International orders may be subject to customs duties and taxes imposed by the customs authority. Soraya Veldhuizen (SV) is not responsible for any import/customs duties, foreign taxes, or other charges. These costs are the customer’s responsibility. Please inform yourself before placing an order.